**Effective Date:** 01 Jan 2025
SoftEd 21, S.L. ("we," "us," "our") is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy explains how we collect, use, process, and protect your personal data when you visit our website or use our services.
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### **1. Data Controller**
The data controller responsible for processing your personal data is:
We may collect and process the following categories of personal data:
#### **2.1. Information You Provide**
- **Contact Information:** Name, email address, phone number, and other details provided when filling out forms or contacting us.
- **Business Information:** Information about your company and project requirements when inquiring about our services.
#### **2.2. Automatically Collected Data**
- **Usage Data:** Details about your interactions with our website, such as IP address, browser type, operating system, pages visited, and time spent on the site.
- **Cookies:** Information collected through cookies and similar technologies. Please see our [Cookie Policy] for more details.
2.3. Advertising and Tracking Data
Google AdWords and Tracking: We use Google AdWords and tracking technologies to display relevant ads to users who have visited our site and to analyze the effectiveness of our marketing campaigns. This may include data such as your IP address, browser type, and interaction with ads. This data is collected via cookies and other tracking technologies provided by Google.
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### **3. Purpose of Processing**
We process your personal data for the following purposes:
- **Service Provision:** To respond to inquiries, provide services, and fulfill contractual obligations.
- **Communication:** To send service updates or marketing materials, subject to your consent.
- **Analytics:** To analyze website usage and improve our services.
- **Legal Compliance:** To comply with legal obligations or respond to lawful requests.
- **Advertising: To deliver targeted advertisements using Google AdWords and measure the performance of advertising campaigns.
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### **4. Legal Basis for Processing**
We process your personal data based on the following legal grounds:
- **Consent:** When you provide consent for specific processing activities (e.g., receiving marketing emails).
- **Contractual Necessity:** To perform our contractual obligations or take pre-contractual steps.
- **Legitimate Interests:** For business purposes, such as improving services or preventing fraud, provided your rights do not override these interests.
- **Legal Obligations:** To comply with applicable laws and regulations.
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### **5. Your Rights**
Under the GDPR, you have the following rights:
- **Access:** Request access to your personal data.
- **Rectification:** Request correction of inaccurate or incomplete data.
- **Erasure:** Request deletion of your data ("right to be forgotten").
- **Restriction:** Request restriction of processing under certain conditions.
- **Data Portability:** Receive your personal data in a structured, commonly used, and machine-readable format.
- **Objection:** Object to processing based on legitimate interests or for direct marketing.
- **Withdraw Consent:** Withdraw consent at any time for processing activities based on your consent.
To exercise these rights, please contact us at contact@bridgesoftware.dev .
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### **6. Data Sharing and Transfers**
We do not sell or rent your personal data. We may share your data with:
- **Service Providers:** Trusted third-party service providers for operational purposes (e.g., hosting, analytics).
- **Legal Authorities:** When required to comply with legal obligations or respond to lawful requests.
- **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant party.
If we transfer your data outside the European Economic Area (EEA), we will ensure it is protected by appropriate safeguards, such as standard contractual clauses or equivalent mechanisms.
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### **7. Data Retention**
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once the retention period expires, we securely delete or anonymize your data.
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### **8. Security Measures**
We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your data, no system can guarantee absolute security.
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### **9. Automated Decision-Making**
We do not use automated decision-making processes, including profiling, that produce legal or similarly significant effects.
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### **10. Complaints**
If you believe your rights under the GDPR have been violated, you have the right to file a complaint with your local data protection authority or the supervisory authority in our jurisdiction:
**The Spanish Data Protection Agency**
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### **11. Updates to This Policy**
We may update this GDPR Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
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### **12. Contact Us**
If you have any questions or concerns about this policy or how we handle your personal data, please contact us at:
**SoftEd 21, S.L.**
Paseo Las Azucenas 18A, Marbella, 29602, Malaga, Spain
contact@dacustoms.eu
+34 656 664 618
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